Archive for February, 2008

The Big Picture

Friday, February 29th, 2008

Who do you look up to in both your business and personal life? If you could mirror someone for a day, a week or even a month, who would that person…
read the full article

What Is Your Culture?

Friday, February 29th, 2008

What culture does your company have? Is it a Sales Culture, Merchandise Culture, Operations Culture, Repair/Service Culture, etc? In other words wh…
read the full article

Knowledge is Wisdom, Committment is Action

Friday, February 29th, 2008

Many people possess the wisdom or knowledge to know their strengths and weaknesses, yet very few make the commitment to act upon the knowledge that…
read the full article

Dance

Thursday, February 28th, 2008

Did you ever notice how at a social function, a wedding, company party or hospitality get together how the people that seem to be having the most f…
read the full article

The Bouncing Ball of Sales

Thursday, February 28th, 2008

Sales are up then sales are down. One month is great the next month mediocre, and then the third month sales are down. It seems as though sales the…
read the full article

Life Isn’t Fair

Thursday, February 28th, 2008

As we start the new year I thought I would share with you a couple of thoughts from the “poor me” file while many of us are setting our N…
read the full article

A Parachute is Like a Brain

Wednesday, February 27th, 2008

A parachute is like a brain in that it only works when it is completely open. A closed parachute does you absolutely no good when you are free fall…
read the full article

The First Impression

Wednesday, February 27th, 2008

When a customer enters your store, or first approaches your company they will develop a first impression. The impression that is made could be the …
read the full article

Do You Really Know Your Customer?

Wednesday, February 27th, 2008

Do you really know your customers? Do you know what is going on inside their heads? Are you empathetic to the wants, needs, desires and concerns of…
read the full article

Hitting The Wall

Tuesday, February 26th, 2008

In running there is a term known as “Hitting The Wall”. What the term means is that mentally, emotionally, and physically the runner is…
read the full article